Contact Us

Online Chat:
Click the online messaging system on the right side of our website. Our working hours are 08:00-18:00 Beijing Time.

Email:

• Customer Service (Alina): customerservice@strongink.com.cn
  For product inquiries, shipping issues, missing/wrong items, or damaged goods.

• Bulk Orders (Amy): sales@strongink.com.cn
  For wholesale inquiries or orders on our bulk order site.

• Account Support (Carry): accounts@strongink.com.cn
  For account creation, login, registration, password reset, or order placement issues.

WhatsApp:
Our WhatsApp ID: +86 180 6580 0810
You can also scan the QR code below to add us on WhatsApp.

Phone:
+86 180 6580 0810 (Daniel)
For phone support, please first send us an email with your name and order number to Daniel@strongink.com.cn. This will help us serve you more efficiently.
Note: Our working hours are 08:00-18:00 Beijing Time.

Social Media:
Find us on Facebook, Instagram, YouTube, and TikTok. Click the icons below to follow us for updates and promotions.